Regarding technology and the ACA, which statement is correct?

The statement that states with an Exchange must offer an internet-based portal is correct because the Affordable Care Act (ACA) mandates that each state establishes a health insurance Exchange to facilitate the enrollment of individuals into health insurance plans. This requirement includes providing a user-friendly internet-based portal that allows consumers to compare plans, apply for coverage, and enroll in health insurance through the Exchange.

Having an internet-based portal is crucial for improving accessibility and making the process of obtaining health insurance more efficient and streamlined for consumers. It helps to ensure that people have an easier way to access critical health information and options available to them.

The other statements do not accurately reflect the provisions of the ACA or their implementation. Not all states are required to operate an Exchange; some states opted to use the federal Exchange instead. Furthermore, health insurance can be sold through various channels, including in-person, phone, and online, rather than being limited to in-person transactions. Finally, the assertion that states cannot use technology for health insurance contradicts the very essence of the ACA, which emphasizes the use of technology to improve healthcare access and management.